Account Manager – Partner Relations

About the role

We are looking for a motivated Account Manager to join a fast‑growing e‑commerce and technology platform. In this role you will build and nurture relationships with external partners, help them integrate and scale on our marketplace, and act as their advocate within the organization.

Key responsibilities

• Manage day‑to‑day relationships with external partners, supporting their growth and platform integration.
• Develop senior‑level relationships, ensuring partner success and satisfaction.
• Represent partner needs to internal leadership and cross‑functional teams.
• Design and implement scalable processes for new workstreams to improve operational efficiency.
• Analyze challenges, propose creative solutions, and drive continuous improvement of the partner experience.
• Oversee partner registrations and product submissions, ensuring smooth processing.
• Track operational challenges, provide data‑driven requirements for automation and tooling enhancements.
• Collaborate with business, operations, marketing, product, and technology teams.

Required profile

• Excellent communication skills, especially with external partners.
• Proven experience presenting to senior leadership.
• Strong attention to detail and highly organized.
• Process‑oriented mindset.
• BA/BS degree or equivalent practical experience.

Required skills

• Proficiency with spreadsheet software (e.g., Excel, Google Sheets).