Receptionist – Front Desk & Office Support

About the role

In this position you will be the first point of contact for visitors, employees and external partners at Macro’s Mainz office. You will ensure smooth front‑desk operations, support office administration and work closely with Facilities, HR, EHSS and Events teams.

Key responsibilities

• Provide reception coverage from 08:00 to 17:00, greet visitors, couriers and guests, and manage the reception phone line.
• Handle mail, courier collections, deliveries and parking system queries.
• Maintain the meeting‑room calendar, prepare rooms, and order stationery, kitchen supplies and company merchandise.
• Assist with the setup and logistics of workshops, training sessions and company events, including catering orders.
• Act as the first point of contact for EHSS queries, serve as office first aider and fire marshal, log incidents in the STARS system and manage security access cards.
• Support HR/TA on new‑joiner processes by issuing access cards, welcome packs and adding employees to Teams channels and SharePoint sites.

Required profile

• Professional and service‑oriented attitude.
• Highly organised with the ability to manage multiple tasks in a fast‑paced environment.
• Strong communication skills and a friendly demeanor.
• Willingness to act as first aider and fire marshal when required.

Required skills

• Proficiency with Microsoft Teams.
• Experience using SharePoint.
• Familiarity with incident‑logging systems such as STARS.