Site Manager – Customer Engineer (Long‑Term Assignment)

About the role

Applied Materials is seeking a Site Manager for a two‑year long‑term assignment supporting the TSMC global account in Dresden, Germany. The role leads the Customer Support Engineering group, overseeing professional Customer Engineers and ensuring high performance and customer satisfaction.

Key responsibilities

• Manage and develop a team of Customer Engineers serving the TSMC account in Germany.
• Adapt business unit and site plans to address resource and operational challenges.
• Provide technical guidance to employees, colleagues, and customers.
• Ensure alignment with Applied Materials’ vision, mission, values, and TSMC expectations.
• Coach and support local managers, fostering quick response and technique‑oriented discussions.

Required profile

• Proven experience leading field‑service or customer‑support teams in a semiconductor or high‑tech environment.
• Strong ability to develop business strategies and manage multiple service groups.
• Excellent problem‑solving skills and accountability for division‑wide issues.

Required skills

What we offer

• Supportive work culture that encourages learning, development, and career growth.
• Access to global resources and programs promoting health, wellbeing, and professional advancement.
• Opportunity to work on cutting‑edge equipment used in semiconductor and display manufacturing.